It's the mid-1990s, and this programmer pilot fish has just been hired as a manager at a company where most employees are still learning how to use their new desktop computers.
"At best, my boss's knowledge of how to use a PC was limited to e-mail and web browsing," fish says. "My prior experience as a data analyst and Cobol programmer gave me an edge when it came to computers over all my new peers.
"One day, my boss asked me if I could create a few revenue charts for him. I replied that it wouldn't be a problem. He asked me how long it would take. I estimated it would take a couple of days.
"'A couple of days!' he cried out. 'Why so long? Can't you just push a button?'